Services

I help creative solo businesses with small fixes that make their systems actually work.

Not complete overhauls. Not fancy new platforms. Just the practical troubleshooting and organizing that keeps your business running without fighting your tools every day.

What small fixes look like:

• Cleaning up a WordPress site with 150 outdated pages so you can find what matters
• Documenting how your systems work so you’re not the only one who knows
• Fixing the one annoying thing that’s been broken for months
• Making your existing tools talk to each other better

Would you like me to help with something not covered here? Please contact me and we’ll discuss needs, availability, and rates.

planning & documentation

Your business needs to keep running even when you’re sick, distracted, or need a break. I help you document how things work, create simple systems for tracking important information, and plan for disruptions.

This isn’t about perfect processes. It’s about messy notes that become useful, having backups for files and procedures, and knowing where to find what you need when you need it.

website support

From regular maintenance to troubleshooting unexpected issues, I help keep your website secure and working. This includes software updates, monitoring, backups, and solving technical problems so your site works for your business instead of consuming all your time.

What this looks like:

• Regular updates and security monitoring
• Troubleshooting when things break
• Setting up tools to reduce your maintenance burden
• Testing backups

custom guidance

Every business is different. I create step-by-step tutorials and recommendations tailored to how you actually work, not how a generic guide thinks you should.

Do you need to learn how to update your products without calling someone every time? Do you want to understand your options before choosing a new tool? I’ll research what you need and explain it in plain language.

Example Recent Tutorials

• Introduction to WooCommerce // Client previously relied on VA to maintain products and had limited role in this aspect of their site. Deliverable: multi-page PDF and 45 minute training session over Skype.
• Quick intro to a custom SQL query // Client is experienced and comfortable using phpmyadmin. Tutorial includes a specific search and how to perform basic modification. Deliverable: multi-page PDF.
• Confirming mailing list integration within WooCommerce and WordPress // Client moved to a different service and settings changed. Deliverable: multi-page PDF.
• 5 tips to streamline adding new products // Client has unique requirements for their products. Deliverable: multi-page PDF and 45 minute training session over Skype.
• Next Steps with Gutenberg Blocks // Client wasn’t sure how to replicate certain classic editor features with blocks. Deliverable: 30 minute Q&A training session over Skype.

ongoing partnership

I want to work with you in a way that fits how you work. Whether you need regular check-ins or occasional problem-solving, I’m available when you need guidance.

Project-based work: We work together on specific projects as they come up. You reach out when you need help, and we figure out the scope and timeline together depending on my availability.

Reserved time: If you want to know I’m available without some of the back-and-forth of scheduling each time, you can reserve regular blocks of time. This works well if you know you’ll need consistent support (for example: regular check-ins, seasonal updates like a bimonthly content refresh, or just having someone available when things go sideways). You prepay for a set amount of time per month or quarter, and that time is yours. If you don’t use all your reserved time in one period, a portion can roll forward.